At Binary Apple Systems, we are committed to providing you with a seamless shopping experience, whether you purchase online or in-store. Please review our Shipping and Return Policy for detailed information on how we handle orders, deliveries, returns, and exchanges.

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Shipping Policy

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1. Order Processing:

• Orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• Custom-built PC orders may require additional processing time. Our team will inform you of the estimated delivery time upon order confirmation.

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2. Shipping Rates and Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer various shipping options, including standard and expedited services. Delivery estimates will be provided based on your selected shipping method.

• You order will be delivered within 5-7 business days.

• Free standard shipping may be available for orders over a certain amount. Check our website for current promotions and eligibility.

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3. Shipping Locations:

• We ship to addresses within India. For international shipping inquiries, please contact our customer service team.

• We do not ship to P.O. boxes or APO/FPO addresses.

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4. Order Tracking:

• Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. You can track your package using the provided link.

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5. In-Store Pickup:

• We offer in-store pickup for online orders at our physical location. Choose "In-Store Pickup" at checkout, and you will receive an email when your order is ready for pickup.

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Return Policy

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1. Return Eligibility:

• Items must be returned within 15 days of the purchase date.

• To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Proof of purchase is required.

• Certain items are non-returnable, including custom-built PCs, software, and downloadable digital products. Please check product descriptions for specific return eligibility.

2. Return Process:

• To initiate a return, contact our customer service team at info@binaryapplesystems.com or visit our physical store.

• Provide your order number and reason for the return. Our team will guide you through the return process.

• For online purchases, you may need to ship the item back to us. We recommend using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

3. Refunds:

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days

• Shipping and handling charges are non-refundable unless the return is due to our error.

4. Exchanges:

• If you need to exchange an item for a different size, model, or color, please contact us. Exchanges are subject to product availability.

• For in-store purchases, exchanges can be made directly at our physical location.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue, which may include a replacement, repair, or refund.

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Contact Us

If you have any questions or concerns about our Shipping and Return Policy, please do not hesitate to contact us:

 

Binary Apple Systems
 

Address

Door No. 104, 1st Floor, Santhosh Manor,

Srinagar Colony Main Rd, beside Ganapathi Complex,

Navodaya Colony, Yousufguda,

Hyderabad, Telangana 500045

 

Phone - 98-490-59993

Email Id - info@binaryapplesystems.com

Website - www.binaryapplesystems.com

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Thank you for choosing Binary Apple Systems. We value your business and are here to ensure you have a positive shopping experience.

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